Privacy Policy

Last Updated: December 2025

Personal Information We Collect

This Privacy Policy describes the practices of Owlue LLC with respect to the collection and use of your personal information during your visit to our website and use of our products and services.

We collect personal identifiers (name, email, phone, address), commercial and property-related information, professional information, and internet activity data.

We collect this information when you use our Services, create an account, request information, or contact us.

How We Use Your Information

We collect your personal information to provide our Services, create and manage your account, handle property tax appeal filings, deliver advertisements and marketing, respond to inquiries, and monitor and improve our Services.

We also use your information to prevent fraud and protect our rights and the rights and safety of our users.

Your Privacy Rights

We provide residents of certain U.S. states with rights regarding their personal information, including the Right to Know, Right to Access/Copy, Right to Delete, and Right to Correct.

To exercise these rights, please contact us at privacy@owlue.com. We will respond within 45 days.

If you have questions regarding this Privacy Policy, you may contact us at privacy@owlue.com.

Essential Analytics Cookie

We use a single first-party cookie called "owlue_essential_sid" to understand how visitors navigate our website. This cookie is classified as strictly necessary under GDPR and the ePrivacy Directive.

**Cookie Details:** - **Name:** owlue_essential_sid - **Purpose:** Anonymous page-view analytics to improve site navigation and performance - **Type:** First-party, HttpOnly, Secure - **Duration:** 30-minute session (rolling — resets on each page load) - **Data Retention:** Anonymous page-view data is automatically deleted after 90 days

**What we collect:** Page paths visited, time spent on each page, scroll depth, device type (mobile/desktop/tablet), screen width, country-level location, and UTM campaign parameters.

**What we do NOT collect:** No IP addresses, no user agent strings, no URL query parameters, no names, email addresses, or any other personally identifiable information. This cookie cannot be used to identify you as an individual.

This cookie operates independently of our consent banner and does not require opt-in consent because it is essential for understanding basic site usage patterns and does not track users across websites or collect personal data.

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